During today’s Asakai meeting, we were tackling the recurring downtime on Production Line 4. The maintenance team viewed it as a hardware failure, while the software team insisted it was a parameter error. As the debate dragged on, Elif, our process engineer who supports both teams, stepped in. She pointed out a subtle correlation on the data analytics screen: the stoppages only occurred when a specific batch of raw material was fed—the exact moment where hardware and software fell 'out of sync.' At that moment, we realized the problem wasn't in one department or the other, but in the thin 'echo' of their interaction. By the time the meeting ended, both teams had united to develop a joint solution; they were no longer sharing a problem, but sharing the success.